Business and Project Coaching to Next Generation of Executives in Vietnam
ISSUES
As the retirement age of president (Japanese) and vice president (Vietnamese) approaches, the difference in age and experience with the next generation was wide open, and it was still unacceptable to be regarded as a successor.
There were nine manager positions as members of the next generation, not only just communication between them, but also communication with the president and vice president was not smooth, especially when communicating with the top, not saying what the successors wanted, but only following what the top said.
OVERVIEW
The president decided to have a coach for development of successors and improvement in each department, not just to enhance competence, but also specifically to thrive in business.
Nine successors knew nothing about coaching, and their knowledge of the automation and improvement process were disjointed, so we first lectured on how to coach and self-work and improve as kickoffs, and Sprint 1 was a relatively teaching approach, but Sprint 2 and 3 shifted to coaching and selected their own themes and drove by themselves.
STEP
Current State Analysis and Identify the Ideal State (interview with top managements and coachees)
Kickoff and Classroom Training (provide basic coaching knowledge, the purpose and direction of this activity, and guidance on how to improve and automate works)
Sprint (3 months to coach weekly on improvement and automation themes)
Presentations (visualize each coachee’s achievements from Sprint)
Final Presentation for Three Themes
DELIVERABLES
Growth of the Following Points of the 9 Next-Generation for Executive Candidates
Expand from a departmental viewpoint to a company-wide viewpoint
Expand from an annual viewpoint to a medium- to long-term viewpoint
Increase in spontaneous proposals and implementation of measures for business improvement and upgrading
Increase in communication between departments and the up and down
Improvement of the Following Business Improvements
Automation of quality control operations
Automation and streamlining of communication paths with customers
Future planning of the organization and construction of a scheme to train the next generation of managers
